Terms, in plain language.

By using Aureni, you agree to these Terms.

These Terms of Use (“Terms”) are a binding agreement between you and Arcturne LLC (“Arcturne,” “Aureni,” “we,” “our,” or “us”). They apply when you download, access, purchase, or use Aureni.

You must be at least 18 years old and legally able to enter a binding agreement. If you do not agree to these Terms, do not use Aureni.

For the iOS app, these Terms supplement Apple’s Standard Licensed Application End User License Agreement (“Apple Standard EULA”). Apple’s applicable terms also govern your use of the downloaded application and App Store services.

Relationship clarity, not mind reading.

Aureni is relationship-clarity coaching software. It helps organize information you provide into observable facts, bounded possibilities, unknowns, patterns, next-step scenarios, and draft language. It may also help you record standards, outcomes, corrections, and private reflections.

Aureni cannot know another person’s private thoughts, intentions, diagnosis, or future behavior. Generated possibilities are not facts. You are responsible for evaluating output against direct communication, observable behavior, your circumstances, and qualified human advice.

Aureni is not an emergency or professional service.

Aureni is not therapy, medical care, diagnosis, legal advice, professional counseling, crisis monitoring, law enforcement, or an emergency service. It cannot monitor you, determine whether someone is dangerous, or contact emergency services on your behalf.

Do not rely on Aureni during an emergency or where contact, confrontation, or disclosure could increase danger. If immediate safety is at risk, stop using the app for analysis and contact local emergency services or an appropriate qualified human resource.

You remain responsible for your safety, decisions, communications, boundaries, and verification of any generated content.

Account features depend on your platform.

You may use core Aureni features without creating a server account. On iOS, optional Sign in with Apple enables account-linked features such as encrypted vault sync and account recovery paths described in the app.

On Android, a free reflection can be used without Google sign-in. Sign in with Google is required before buying or restoring membership. Use the same Google account for Aureni when restoring on another installation. Google sign-in links membership and service records. Encrypted cloud sync is a separate, optional setting. To restore a cloud backup on another Android installation, use the same Google account and the recovery key you saved during setup. Aureni does not receive or recover that key. A lost key or deleted cloud backup may make history unrecoverable; keep a working source device until you confirm restoration. Turning sync off leaves existing copies in place. Android and iOS history are not synchronized with each other.

You are responsible for securing your device, Apple or Google account, device passcode, recovery keys, and account access. Do not share verification codes or credentials. Notify us at info@arcturne.com if you believe an Aureni account is being used without authorization.

You decide what to submit for analysis.

Our Privacy Policy explains how information is handled. Use aliases when practical, avoid unnecessary third-party personal information, and submit only content you have the right to use.

Aureni requires a current consent action before sending reviewed text for AI analysis. You may withdraw future AI consent through the app. Withdrawal does not undo processing that you previously requested and that was lawful when performed.

Use Aureni lawfully and respectfully.

You may not use Aureni to:

• harass, stalk, threaten, coerce, exploit, manipulate, impersonate, or discriminate against another person;
• facilitate violence, self-harm, abuse, unlawful surveillance, or other illegal conduct;
• submit content you do not have the right to process or intentionally expose another person’s sensitive information without a lawful basis;
• misrepresent AI output as verified fact, professional advice, or a statement made by another person;
• circumvent subscription, safety, security, rate-limit, or access controls;
• reverse engineer protected services except to the limited extent applicable law expressly permits;
• introduce malware, interfere with infrastructure, probe for vulnerabilities without written authorization, or use automated systems to overload the service; or
• use the service in a manner that violates applicable law or another person’s rights.

We may limit or suspend access when reasonably necessary to investigate abuse, protect users or systems, comply with law, or enforce these Terms.

Flag a reflection inside the app.

On Android, use Report this AI reflection on a saved reflection. Review the selected generated text and reason, then consent to share them with Arcturne for review. Reports are not an emergency service, and we cannot guarantee a personal response to each report. See the Privacy Policy for handling and retention.

Membership is billed by your app store.

On iOS, Aureni offers weekly, monthly, and annual auto-renewable membership options through Apple. The features included, localized price, billing period, and any eligible introductory offer are shown in Aureni and in Apple’s purchase sheet before you confirm.

For an iOS purchase, payment is charged to your Apple Account when you confirm purchase. Your subscription automatically renews for the selected period unless canceled at least 24 hours before the end of the current subscription period. Apple may charge the renewal within 24 hours before the period ends.

You can view, change, or cancel your subscription in Apple subscription settings. Arcturne does not receive your full payment-card information.

On Android, Google Play offers the available membership plans and shows the localized price, billing period, renewal terms, and any eligible offer before confirmation. Payment is charged through your Google Play account. Membership renews automatically unless you cancel through Google Play subscriptions. Cancel before renewal to avoid the next charge. Your confirmed Google Play purchase terms apply.

If membership ends, premium analysis may pause. Aureni is designed to keep your own saved data viewable, correctable, exportable, and deletable.

Only the offer shown at checkout applies.

A trial or introductory offer applies only if the store purchase sheet explicitly shows one for your account. A reference to a possible offer does not promise eligibility. The Apple purchase sheet displays any iOS offer and the price that follows it; the Google Play purchase sheet displays any Android offer and the price that follows it.

If you accept an offer, membership renews at the price and interval shown at confirmation unless canceled under that store’s terms. Apple determines introductory eligibility within the Aureni Membership subscription group. Google Play determines Android offer eligibility. Aureni also includes one free reflection; it is separate from a paid subscription trial.

The store that processed payment handles billing.

Canceling stops future renewal but generally does not end access before the current paid period expires. For iOS purchases, refund requests and decisions are handled by Apple under Apple’s policies and applicable law. For Android purchases, use Google Play’s refund and subscription-management processes, subject to applicable law.

You can use Restore purchases in Aureni to ask Apple for current entitlement information. Restoration requires the Apple Account associated with the purchase and does not restore a deleted local encryption key or data that has been permanently deleted.

On Android, use Restore purchases after signing in to the same Aureni Google account, with the purchasing Google Play account available on the device. Our server verifies the purchase before restoring membership. This restores eligible paid access. Restoring history separately requires an existing encrypted backup and its recovery key. Membership and history are not promised to transfer between iOS and Android.

Deleting Aureni, deleting an Aureni account, or deleting Aureni data does not automatically cancel Apple or Google Play billing.

You retain rights in what you submit.

As between you and Arcturne, you retain your rights in content you provide. You grant Arcturne a limited, non-exclusive license to host, process, transmit, transform, and display that content only as needed to provide, secure, maintain, and support Aureni at your direction.

You represent that you have the rights and permissions needed to submit the content and that your use of Aureni will not violate law or another person’s rights.

Do not publish, send, or commercialize generated output without checking accuracy, privacy, intellectual-property rights, and whether the communication is safe and appropriate.

Output may be wrong or non-unique.

AI output is generated from patterns and the information supplied in a request. It may be inaccurate, incomplete, offensive, outdated, or unsuitable. Similar output may be generated for other users.

Aureni uses structured prompts and safety controls to reduce unsupported conclusions, but no control eliminates every error. You must review output before relying on it or sending a draft to another person.

The product and brand remain protected.

Aureni’s software, interface, brand, visual design, prompts, taxonomies, documentation, and service materials are owned by Arcturne or its licensors and are protected by intellectual-property and other laws.

Subject to these Terms, Arcturne grants you a limited, personal, non-transferable, non-sublicensable, revocable license to use Aureni for your own lawful, non-commercial purposes on supported devices you own or control, as permitted by the applicable store’s usage rules. Apple-specific license terms continue to apply to the iOS app.

Some functions depend on other providers.

Aureni uses services supplied by Apple, Google, OpenAI, your selected keyboard provider, and cloud infrastructure providers. Third-party services may be unavailable, changed, or governed by their own terms. Arcturne is not responsible for third-party services outside its control, but remains responsible for its own obligations under applicable law.

The service may evolve.

We may update, add, remove, limit, suspend, or discontinue features to improve Aureni, address security or legal requirements, or respond to provider changes. We do not promise uninterrupted or error-free availability.

We will use reasonable efforts to provide notice before a material change that negatively affects a paid subscription, where required. Price changes are administered by the store that processed your purchase, subject to that store’s notices, consent rules, and applicable consumer law.

You may stop using Aureni at any time.

On iOS, delete through Profile → Delete account & data. On Android, use You → Delete all data. You can also start a request at Aureni account and data deletion without reinstalling the app. Account deletion is separate from Apple or Google Play subscription cancellation.

We may suspend or terminate access when reasonably necessary for material violation of these Terms, fraud, abuse, security risk, legal obligation, or protection of users and systems. Where appropriate, we will provide notice and a reasonable opportunity to export user-owned data, unless doing so would create a security, legal, or safety risk.

Aureni is provided “as is.”

Nothing in these Terms excludes a warranty, remedy, or consumer right that applicable law does not permit us to exclude.

Limits that apply where lawful.

To the fullest extent permitted by law, Arcturne and its officers, employees, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, goodwill, data, or relationships, arising from or related to Aureni.

To the fullest extent permitted by law, Arcturne’s total aggregate liability for claims arising from Aureni or these Terms will not exceed the greater of one hundred U.S. dollars (US$100) or the amount you paid for Aureni in the twelve months before the event giving rise to the claim.

These limits do not apply to liability that cannot lawfully be limited, and they do not reduce non-waivable consumer rights.

You are responsible for unlawful use.

To the extent permitted by law, you agree to indemnify and hold Arcturne harmless from third-party claims, losses, and reasonable costs arising from content you submit without necessary rights, your unlawful or abusive use of Aureni, or your material violation of these Terms. This section does not apply where prohibited by applicable consumer law.

Delaware law governs, subject to consumer rights.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Unless applicable law gives you the right to bring a claim elsewhere, legal proceedings arising from these Terms or Aureni must be brought in the state or federal courts located in Delaware.

If the law where you live gives you mandatory consumer protections or a mandatory forum, those rights remain available to the extent they cannot be waived.

For the iOS app, Apple is not a party to these Aureni Terms.

These Terms are between you and Arcturne, not Apple. Arcturne, not Apple, is responsible for Aureni and its support, subject to the Apple Standard EULA and applicable law. Apple has no obligation to provide maintenance or support for Aureni.

If Aureni fails to conform to an applicable warranty that cannot be disclaimed, you may notify Apple, and Apple may refund the purchase price paid for the licensed application, if any, as provided by Apple’s terms. To the maximum extent permitted by law, Apple has no other warranty obligation for Aureni.

You represent that you are not located in a country or region subject to a United States government embargo and are not listed on a United States government prohibited or restricted-party list.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions upon your acceptance.

The remainder continues if one provision fails.

If a provision is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Arcturne may assign them as part of a merger, reorganization, sale, or transfer of the service, subject to applicable law.

We may update these Terms. The updated version will state a new “Last updated” date. For material changes, we will provide additional notice where reasonably appropriate or legally required. Changes apply prospectively from their stated effective date.

Questions about these Terms.